Solicitar datos personales
Request Personal Data
At Melo Fresco, we're committed to ensuring the utmost transparency and safeguarding your privacy. This "Request Personal Data" page outlines the process through which you can request access to the personal data we hold about you. Rest assured, we take data privacy seriously and are dedicated to providing you with a secure and seamless experience.
What Personal Data Do We Collect?
As a women's fashion brand specializing in boots and operating exclusively as an e-commerce store, we collect certain personal data to enhance your shopping experience. This may include:
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Contact Information: This includes your name, email address, and phone number, which you provide to us when creating an account or making a purchase.
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Billing and Shipping Details: We collect your billing and shipping addresses to ensure the accurate delivery of your orders.
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Order History: Your past orders help us improve our services and offer you personalized recommendations.
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Communication Records: We retain records of communications you have with our customer support team, which assists us in providing efficient assistance.
How Can You Request Your Personal Data?
If you would like to know what personal data we have collected about you, you can initiate a data request by following these steps:
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Send an Email: Kindly send an email to our dedicated data privacy team at support@maxbase10.com, mentioning "Personal Data Request" in the subject line.
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Provide Identification: To ensure the security of your personal information, we may request certain forms of identification to verify your identity.
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Be Specific: Please specify the type of data you are requesting, as well as any relevant details that can help us locate your data efficiently.
Processing Your Request
Upon receiving your request, we will acknowledge its receipt within 30 days and initiate the data retrieval process. Depending on the complexity and volume of data, it may take up to 30 days for us to compile and provide you with the requested information.
Protecting Your Privacy
Rest assured that the personal data you provide us is treated with the highest level of confidentiality and security. We adhere to all relevant data protection laws and regulations to ensure that your information remains safe.
Contact Us
If you have any questions, concerns, or requests regarding your personal data, please don't hesitate to reach out to us at support@maxbase10.com. Your privacy matters to us, and we're here to assist you every step of the way.
Thank you for choosing Mel Fresco as your preferred women's fashion brand for boots. Your trust in us is highly valued.